1. Safari Dossier:
A dossier detailing climate, recommended clothing, visas etc. will
be forwarded to the participants or tour operator / travel agent
after confirmation of the reservation.
It is absolutely essential that each participant receive a copy of
the dossier before traveling.
2. Itineraries:
Please note that itineraries will depend on local conditions.
Participants should be aware that traveling in Africa is sometimes
unpredictable.
3. Climatic Conditions:
The winter nights in southern Africa (May to September) are very
cold with pleasant days. Warm clothing is essential for this
time of year.
4. Luggage:
Luggage is limited to 12kg + 1 camera bag per person. Any
luggage in excess of 12kg or large suitcases will not be loaded
onto the vehicle. We recommend the use of a soft canvas barrel
bag. We advise all participants to follow the airline rules and
regulations regarding their toiletries and medication. Passengers who
have a connecting flight should collect their luggage at each
airport to avoid the risk of luggage loss whilst in transit.
NB: For itineraries that include a light aircraft scenic flight / transfer,
luggage is limited to 12kg in soft barrel bag.
5. Bedding:
On all Serviced Camping Safaris a sleeping bag / bed roll and
small pillow are provided. Clients traveling during the winter
months of May - September may wish to bring an additional small
blanket as temperatures in certain areas drop considerably at
night.
6. Personal Effects:
Travel light with light, casual clothing for the day and a jersey or
tracksuit for the evenings. (A warm jacket is essential for winter
months). Do not take along too much clothing. Take a good pair
of walking shoes. Do not forget a torch, water bottle, swimsuit,
hat, sun block cream, binoculars and camera. Allow enough
money for souvenirs, evenings out, drinks, special excursions and
personal expenses.
7. Travel Documents:
You will require a valid passport with 2 blank pages for entry into
South Africa. Please check with us, your local consulate or travel
agent as to visa, passport and health requirements. It is your
responsibility to ensure that your passport, visas and vaccination
certificates are all in order before departure. We cannot be held
liable for any passenger being refused entry into a country for any
reason whatsoever.
8. Health:
You must be in good health to undertake any safari. We visit
remote areas with little or no medical facilities. Our safaris are not
strenuous and anybody leading a moderately active lifestyle can
participate. Our safari consultants will advise you on the safari
best suited to you.
9. Smoking on Tour:
For the comfort and safety of our participants we have a NO
SMOKING policy in all our vehicles and inside our tents.
10. Nationality, Date of Birth, Flight Details:
We require the name, nationality, date of birth and flight details
of each participant.
11. Insurance:
Comprehensive Travel Insurance covering cancellation,
curtailment, medical, emergency travel and personal accident is
compulsory on all Karibu Safaris. The client must be aware that it is
their responsibility to take out insurance. The client will effect
personal insurance and must be satisfied that their insurance fully
covers their personal requirements. Please note that credit card
travel insurance is inadequate for a safari.
12. Cancellation Fees:
41+ days before departure: Deposit - 20% of total fare
41-29 days before departure: 40% of the total fare
28-14 days before departure: 60% of the total fare
13-0 days before departure: 100% of the total fare
No show on day of departure: 100% of the total fare (regardless of circumstances)
13. Administration Fees:
An Administration/ Communication fee of Euro 40 will be
applicable when altering a reservation 41 days or more before
departure. Cancellation fees will be applicable for cancellation
within 41 days before departure.
14. Indemnity:
All participants traveling on a Karibu Safari are required to
complete and sign an Indemnity Form before joining the safari.
15. Complaints:
Should participants have a complaint whilst on safari, the clients
must inform the tour leader in order that they may attempt to
rectify the matter. Should the matter not be rectified whilst on
tour, the client should write to Karibu as soon as possible, as the
complaint must be received by Karibu within 30 days of completion of the tour in order for the matter to be investigated.
Claims may not be considered outside that time. Karibu will not
entertain complaints due to Loss of Enjoyment where the full land
arrangements have been provided.
16. Hotel Accommodation, Airfares, Parking:
We can arrange accommodation and regional airfares before
and after your safari. For self-drive travelers, arrangements can
also be made for parking in Maun or Windhoek.
17. Payments:
A non-refundable booking deposit of 20% is required to confirm your seat. The balance is
due 45 days before departure. We do not send statements or
reminders. Please ensure that your payment reaches us in time in
order to secure your seat.